LN Venues, Operations Manager
Live Nation
**Category:** Venues/Promoters/Festivals Job Summary: **WHO ARE WE?** Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Li...
Live Nation
Part time
Onsite • New York, NY, USA
USD 19.20 - 24.00
Salary: USD 19.20 - 24.00 hourly
Job Summary:
• WHO ARE WE?
• Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
• WHO ARE YOU?
• Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
• THE ROLE
• The Facilities Coordinator will provide world class service with primary responsibility for providing general facility support including continuous monitoring of facility appearance and operations. Must be familiar with standard concepts and practices of office services (reception, mail/distribution, supplies, copy rooms, conference rooms) and facilities services.
• WHAT THIS ROLE WILL DO
• Process and handle all incoming and outgoing mail, ensuring proper routing and labeling.
• Maintain logs for incoming mail from vendors, mail delivery to customers, and all packages.
• Assist Barista with serving coffee, tea and beverages during peak times.
• Provide absence coverage for Barista
• Handle special request mail responsibilities, such as UPS, Federal Express, and courier service.
• Research and follow-up with customers regarding tracking mail and/or packages.
• Keep copy stations operational, stocked and free from excess clutter.
• Assist in creating, tracking and resolving work tickets (internal and with building management).
• Relieve reception for lunch and work breaks.
• Assist with office moves and restacks; moving equipment and furniture to various areas.
• Maintain clean and professional reception area.
• Answer the main switchboard and transfer calls to the corresponding department.
• Take messages for executives and relay the information to their corresponding assistant.
• Ensure proper security protocol is followed by staff and guests; check-in and monitor visitors in reception area, provide access as necessary. Continuously communicate with security regarding the status of guests. Back up assistance with conference room reservations and assist with general meeting support as needed. (i.e. catering, guest check-in, etc.)
• Provide assistance to executives and assistants regarding messenger and food deliveries.
• Assist with a variety of duties and tasks as directed
• WHAT THIS PERSON WILL BRING
• High School Diploma minimum, Associates Degree preferred.
• At least 1 year of experience in related skills applicable to corporate mail room operations, front office reception and beverage service.
• Must have excellent interpersonal and communication skills and be sensitive, adaptable, professional, and articulate when dealing with others.
• Must be customer services driven.
• Knowledge of office services (reception, mail/distribution, supplies, copy rooms, conference rooms).
• Knowledge of current postal codes, procedures, and regulations; experience with UPS, Federal Express, and courier services.
• Ability to operate and maintain a variety of office equipment (copy machines, fax, computers, postage meters).
• Working knowledge Microsoft Office (Outlook, Word, Excel).
• Exercise judgment and discretion with regards to sensitive and confidential matters.
• Must be available for overtime and weekends for special projects and office moves/restacks.
• Professional behavior and appearance at all times.
• Ability to walk, stand and sit for periods of time. Must be able to lift, carry and/or move objects up to 60 pounds
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
The expected compensation for this position is:
$19.20 USD - $24.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
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