Salary: GBP 26000.00 - 30000.00 annually

Category: Marketing/PR/Social/Events

Fan Engagement Assistant
Full Time
Always been a superfan? Spent hours camping for the barricade at gigs? Grew up with a room covered in artist merch? Welcome to your new dream job. 
The artists with the loudest fanbases have one thing in common: people showing up for them every day. That's what our Fan Engagement team does. We help fan communities find each other, grow, and stay close to the artists at the centre of it. This work is all done by genuine fandoms.
As our Fan Engagement Assistant, you'll work directly with the Fan Engagement Lead and Coordinator to keep campaigns running day to day: turning strategy into deliverables, tracking performance, spotting what's bubbling up in culture, and making sure content lands when it matters. The ability to infiltrate yourself into an artist’s fanbase and truly understand the fan culture is exactly what we’re looking for.  
We hire for instinct, energy, and a real connection to music culture. Experience is a bonus.
What Will I Do?
• Campaign Coordination & Execution
• Support the setup and day-to-day running of campaigns across our analytics and tracking systems, ensuring everything is organised, up to date, and ready to go from day one.
• Performance Monitoring & Insights
• Keep a close eye on campaign performance. Spot standout moments, identify patterns, and help the team move fast.
• Trends & Content Ideation
• Stay deeply plugged into music and internet culture. Bring forward trends, creative references and ideas that translate into culturally relevant, high-performing content.
• Campaign & Strategy Support
• Assist in developing campaigns through artist research, content sourcing, and applying internal frameworks to help shape effective, audience-first strategies.
• Team Coordination
• Be a point of contact between teams. Keep priorities aligned and campaigns moving.
• Quality Control & Delivery
• Track deliverables, monitor activity and flag issues or inconsistencies before they become problems.
• Planning & Organisation
• Keep calendars, timelines and trackers in order. Make sure the team knows what's coming and when.

Who Are You?
A genuine music fan.
The kind of person who has attended multiple dates of their favourite artist’s tour. Spent all your savings on gigs and merch. Have hilarious throwback pictures from following your favourite artists and bands around the country. All your friends know you as the “ultimate fangirl.” 
Chronically online and embedded in music culture.
You know what makes audiences actually care about an artist because you're already one of them. You can spot a trending sound or edit before it pops off.
Digitally fluent across platforms.
Strong grasp of TikTok, Instagram, Threads, X, YouTube and Discord, and the cultural differences between them.
Highly organised.
You like a clean tracker, a tidy doc, a deadline that never slips. The detail-obsessed type who notices the typo, the missing login, the post that did not go live.
Self-starting and proactive.
You spot what needs doing and sort it before being asked. You don’t need micro-managing.
A clear communicator.
You can keep freelancers focused, give clear direction, and chase deadlines without losing track.
Curious about data.
You can look at performance numbers and form a point of view, not just report them.
Eager to grow.
This is the start of a longer career in fan engagement and artist strategy. We'll back you as you grow.
What’s in it for You?
• **Salary: **£26,000–£30,000 per year, paid monthly.
• **Unlimited Annual Leave: **With tracking and support to ensure a minimum of 28 days per year.
• Generous Pension Contributions: 2:1 employer match on pension contributions.
• **Career Progression: **A clear path into the Fan Engagement Coordinator role and beyond.
• Hybrid Working: Two days in the office per week, based in East London, with the option to work remotely.
• **Overtime Pay: **Extra for the late nights, content shoots, weekend festivals.
• **Regular Event Invites: **Festivals, gigs, networking, the proper stuff.
• **Vibrant Work Culture: **A team that actually likes each other and takes the work (not themselves) seriously.
Who Are We?
Something Something is the digital native led content strategy studio. We believe the voices we love deserve to be heard clearly.
We work directly with music artists and cultural brands to tell their stories online. We’re as tuned in to the high frequency of online trends as we are to the tectonic shifts reshaping the industry. We do our best to move at the speed things actually happen.
We're a music company first. A team built of passionate, like-minded, young creatives. Worldbuilding and storytelling are our metrics. Like counts come second. We believe digital tools and social platforms exist to help artists build worlds and invite fans in. Not to flatten them into something they’re not.
Now What?
Send an email to hello@somethingsomething.social with the subject “JOB APPLICATION: Fan Engagement Assistant”.
We’d also love you to include the moment that proves you actually get it. The wildest thing you’ve ever done as a fan. The trip you took. The line you queued in. The lengths you went to. The moment that shows fan culture isn’t something you study from the outside, it’s something you live!
This role is about taste, instinct, organisation, and getting things over the line. If that sounds like you, we’d love to hear from you.