LN Venues, Operations Manager
Live Nation
**Category:** Venues/Promoters/Festivals Job Summary: **WHO ARE WE?** Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Li...
Live Nation
Full time
Remote
USD 100000.00 - 125000.00
Salary: USD 100000.00 - 125000.00 annually
Category: Marketing/PR/Social/Events
Job Summary:
Location: East Coast Preferred
Division: Ticketmaster North America
Line Manager: Senior Director Brand & Integrated Marketing
Contract Terms: Regular/Permanent
**THE TEAM **
Ticketmaster, part of Live Nation Entertainment, is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. The Ticketmaster Marketing team drives fan-centric initiatives via Content, Product Marketing, Partnerships, CRM, and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.
**THE JOB **
Ticketmaster is looking for a strategic, results-oriented Integrated Marketing Manager to join our Brand & Integrated Marketing team. In this role, you’ll support the development of integrated marketing campaigns across our key lines of business in North America (Sports, Music, Arts and more). You will leverage your marketing experience to help design full-funnel marketing campaigns to generate growth and support with fan journey optimizations. You will play a key role in shaping the brand narrative for Ticketmaster and ensure impactful fan-facing communication with a consistent tone of voice for the brand.
You are excited about the chance to be part of a growing and evolving organization and have strong experience in integrated & performance marketing. You’re a natural collaborator, and enjoy working with a variety of teams, to gather information and work towards common goals. Additionally, you excel at distilling key insights from data and communicating the story succinctly. Stakeholder management is a strength, and you’re great at having a balanced, while still pragmatic approach that will challenge the status quo.
As a marketing manager, you’ll have the opportunity to build marketing strategies and campaigns based on category insights, channel performance, and analytics. You will be working with our commercial strategy and business teams on defining projects with specific KPIs, building campaigns, tracking our progress to those and reporting out on results.
**WHAT YOU WILL BE DOING **
• Be highly focused on campaign planning and organization (including tools, documents, developing processes), building measurement plans and reporting
• Support the development of strategic and integrated category marketing plans using owned, paid and earned media channels that drive revenue growth and new customer acquisition
• Leverage performance insights to inform strategies for future campaigns
• Collaborate with partners to distill and develop research and insights work to inform marketing strategy and communication
• Work cross-functionally to help connect the dots across Commercial Strategy, Business Teams, Paid Media, Owned channels, Partnership Marketing and Creative teams
• Collaboration with in-house Media Strategy & Planning on channel strategy and asset optimization
• Provide competitive and industry insights to inform planning
**WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) **
• 5+ years of experience in integrated marketing and / or performance marketing
• Bachelor’s degree in Marketing or a related field
• Comfort with analyzing large data sets, interpreting primary and secondary consumer research; and distilling data insights to make strategic recommendations
• Strong technical skills and competence in Google Drive, Microsoft Products with the ability to build new tools for managing work effectively
• Understanding and experience with creation of integrated campaigns across all marketing channels
• Knowledge of and passion for sports, music and the arts, marketing trends, tech and digital/social media - sports experience is a strongly preferred skill set
• The ability to effectively communicate with all employee levels
**YOU (BEHAVIORAL SKILLS) **
The ideal candidate is a high-energy, strategic, and motivated individual, possessing a strong sense of urgency with a track record of success.
• Ability to work effectively as part of a team
• Excellent communications skills; capability to be succinct at the highest level
• Good time management skills with an ability to plan and prioritize competing work demands
• Can assess priorities and be flexible to shift efforts as needed
• A highly motivated individual who takes pride in delivering work to the highest standard of excellence
• Ability to take the lead on any project and the resourcefulness to find the answers you need to get the job done
• Knack for building rapport and maintaining ongoing relationships with a wide variety of people inside and outside your sphere of influence
• Capacity for seeing and implementing new and innovative approaches to the traditional way of handling or thinking about a problem
BENEFITS & PERKS
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork – While we celebrate individual achievements, we know have more success as a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
**Belonging **- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
The expected compensation for this position is:
$100,000.00 USD - $125,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
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