LN Venues, Operations Manager
Live Nation
**Category:** Venues/Promoters/Festivals Job Summary: **WHO ARE WE?** Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Li...
Live Nation
Full time
Onsite • Sacramento, CA, USA
USD 75000.00 - 95000.00
Salary: USD 75000.00 - 95000.00 annually
Category: Venues/Promoters/Festivals
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
I. Recruitment, Training and Development of Operations Department Heads/ Managers and Management Responsibilities
• Actively participates in the recruitment strategy and efforts for management and Team Member positions
• Develops direct reports by communicating performance expectations and preparing/conducting timely performance appraisals
• Ensures Discipline/Termination procedures follow all Live Nation guidelines
• Provides conflict resolutions in a positive, effective manner
• Ensures compliance with Live Nation Workplace Standards to maintain a working environment that is free of discrimination and harassment
• Facilitates proper communication and organization in the venue, as well as to and from the Home Office
• Provides overall leadership and support for all restaurant, music hall, retail and box office (Foundation, where appropriate) staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
• Manages physical plant/facility to ensure proper maintenance and repair
• Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
• Ensures that all special events are executed properly, to the client’s satisfaction
II. Ensures Optimal Guest Experience
• Creates and maintains community and partner relations that will further the interests of the company and venue
• Fosters positive guest relations/guest experiences in a manner that portrays an energetic, sympathetic image of the venue
• Maintain all Live Nation Standards, guidelines, policies and procedures as outlined in the Team Member Handbook and training materials
III. Enhancing Revenue/Controlling Costs
• Participates in preparing annual budgets, in conjunction with GM and Home Office
• Participates in developing long and short-term plans for revenue growth and cost control measures
• Ensure systems are in place for all cost controls/inventories
• Ensure that Food & Beverage COS, controllables and labor are within budgetary guidelines
WHAT THIS PERSON WILL BRING
Required:
• Responsible Alcohol Awareness Training Certification or Equivalent (State or County Licensee or Certification Requirement)
• Bachelor’s degree in business or related field
• Minimum 5 years experience as a general manager in a hospitality related business
• Flexible Schedule (days/nights, weekends, and holidays)
• Tolerance of all cultures, music and art forms
Preferred:
• College Degree in related field
• Point of Sales knowledge
• Interest in wines, spirits, and Mixology
• Interest in Night Life
• Cash handling experience
• Experience recognizing valid ID's
• Experience in a live music environment
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The expected compensation for this position is:
$75,000.00 USD - $95,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
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