Category: Legal/Biz Management/Financing

Royalties Account Manager, Dovetail Services 
About Dovetail Services 
Dovetail Services is a sister company to Level Group Ltd – two fast-growing Nashville based music business management firms. Dovetail Services provides business and financial services for a variety of music industry clients, such as record labels, publishers, booking agencies, artist management and media companies. 
At Dovetail, we focus on providing the highest degree of specialized customer service to our clients. This is an exciting time to join our team as we continue to grow our client base and expand business services to our clients. If you are interested in working in a fast-faced environment with ample opportunity to develop within the company, we may be a good fit for you! 
Summary 
The Royalties Account Manager serves as a primary point of contact for our client's financial, administrative, and business management needs, ensuring they are handled with accuracy, efficiency, and discretion. This role blends client service, royalty financial accounting and reporting. In addition, the Account Manager will eventually lead and develop their team by managing workloads, overseeing deliverables, and providing ongoing training, guidance, and performance feedback to ensure excellence in client support and departmental operations. 
Qualifications, Education & Experience 
• Education: Bachelor's degree in music business, business administration, Management, Finance, or a related field.  
• Work Experience: 5+ years’ work experience at a record label, publisher, or music business Management firm. Experience in a management role preferred, with a proven track record collaborating with a diverse team. 
Required Skills/Abilities 
• Industry Knowledge: Deep, comprehensive understanding of companies across artists, publishing, merchandising, neighboring rights, and performing rights organizations (PROs). 
• Royalty Accounting: Solid understanding of accounting principles, budgeting, and expense management, with the ability to prepare detailed royalty reports across a variety of aggregators and distributors. 
• Legal Expertise: Demonstrated ability to efficiently review, interpret, and analyze a wide range of legal contracts and agreements with precision and accuracy. 
• Strong Communication Skills: Ability to communicate effectively with a variety of clients, executives, and team members. Lead meetings and provide clear updates to both teams and senior leadership. 
• Project Management Skills: Experience managing multiple projects simultaneously, with the ability to implement process improvements, streamline workflows, and adapt to new business or regulatory needs. 
• Leadership Skills: Ability to inspire, motivate, and guide a team, and foster a positive work environment. Ability to provide constructive feedback, encourage professional growth, and promote accountability within the team. 
• Technical Proficiency: Strong excel skills and familiarity with other Microsoft 365 applications, financial software, and project management tools. 

Role Specific Responsibilities 
Client Royalty Management & Relations 
• Facilitate client communications regarding royalty inquiries and deliver timely updates. 
• Coordinate with managers, legal, and industry partners on royalty matters, reporting, and guidance. 
• Build and maintain relationships with labels, publishers, and PROs to advocate for client interests. 
• Maintain oversight of royalty setup, revenue streams, deals, and recoupment. 
• Collaborate with leadership to align client royalty strategies with broader business objectives. 
Royalty Accounting & Administration 
• Ensure accurate collection, accounting, reconciliation, reporting and timely royalty distributions. 
• Create royalty statements for recording and publishing clients. 
• Track and collect all accounting due to producer clients. 
• Conduct audits to identify discrepancies and support projects such as catalog valuations, sales analysis, and deal forecasting. 
• Prepare invoices and payments for commissions and third parties and maintain royalty accounts. 
**Leadership & Team Management ** 
• Supervise, coach, and develop Assistant and Junior Account Managers, balancing workloads and supporting growth. 
• Hold regular team meetings and one-on-ones to align priorities, monitor deliverables, and ensure client satisfaction. 
• Provide training, mentoring, and performance evaluations to drive professional development. 
• Oversee administrative processes, including documentation, systems management, onboarding/offboarding, and compliance. 
• Model company values in daily leadership, fostering accountability, trust, and a high-performing team culture. 
Core Employee Responsibilities 
Professionalism & Accountability 
• Take ownership of responsibilities, modeling accountability, reliability, and high standards of quality. 
• Demonstrate responsiveness, accuracy, and discretion in client and team interactions. 
• Maintain strict confidentiality of sensitive client and company information. 
• Maintain compliance with internal policies, industry standards, and regulatory requirements. 
• Contribute to a culture of professionalism, integrity, and collaboration. 
• Promote company values and model behaviors that contribute to a respectful, inclusive, and growth-oriented workplace. 
Growth & Collaboration 
• Collaborate with colleagues by sharing knowledge, supporting peers, and stepping in as needed to meet deadlines, resolve issues, or advance projects. 
• Take initiative to enhance personal skills, knowledge, and performance through ongoing learning. 
• Support onboarding and training of new employees, reinforcing best practices and company standards. 
• Contribute to initiatives to improve team efficiency, standardization, and operational processes. 
This job description is not intended to be an exhaustive list of all duties and responsibilities associated with the position. These may evolve or change over time, with prior notice, when possible, though flexibility is required as business needs dictate. 
What we offer 
Compensation 
• Competitive Salary commensurate with candidate experience and qualifications 
Benefits 
• Paid Time Off: A robust PTO policy & annual holiday schedule 
• Health Insurance: Health, Dental & Vision  
• Retirement: 401k plan (with annual company contribution) 
• Life Insurance: Complimentary basic life coverage 
• Flexibility: Hybrid work  
• Environment: Casual attire, fun colleagues, office snacks, company sponsored events, team building 
Schedule 
This position is a full-time, overtime exempt position and requires candidates to be onsite at our Nashville office location from the hours of 8:00am - 4:30pm CST. This position will be considered for hybrid (WFH) following 90-day period.
Our Values 
We cultivate an inclusive culture grounded in respect, integrity, and kindness - where every team member is empowered to share their unique perspective and contribute their strengths toward our shared success. United by a culture of trust, open communication, and a commitment to growth, we strive to consistently deliver exceptional quality, value, and service to our clients. 
___ 
Level Group is an equal opportunity employer. All employment opportunities for job applicants are made without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected status covered by federal, state or local regulations.