Category: Artist/Label Services

VIP Program Coordinator
Nashville, TN
Job Description
237 Global is looking for a motivated and enthusiastic Coordinator to join our VIP Experiences Team. This position provides support to our Program Leads as they manage the ticketing, preparation, and execution of worldwide fan experiences on behalf of our clients. We are looking for a candidate who can juggle multiple projects effectively, in time-sensitive circumstances, and across various time zones. If you are interested in working within a highly collaborative environment at an innovative and growing company in the music industry, you could be the person we are looking for.
Understanding that the live music industry is one that never stops, our ideal candidate is dedicated to working and contributing to execution in the live music space and has the drive to super-serve our internal and external stakeholders. Our ideal candidate is highly organized and detail-oriented, with strong written and communication skills.
Position Details:
• Support Program Leads in executing the full life cycle of your respective tours
• Pull, organize, and verify data provided from multiple sources and distribute both internally and externally
• Draft department materials including fan communication, ticketing letters, and vendor communication
• Update and maintain department checklists and to-do lists
• Assist our customer service team on inquiries related to assigned tours
• Source and hire local activation staff
• Troubleshoot challenges in real-time as they occur
Job Requirements:
• Comfortable working independently in a fast-paced and high-pressure environment
• Must be flexible to work long hours, nights, weekends, and holidays as needed
• Ability to juggle multiple projects and tasks with a high level of organization
• Proficient in Google Suite and able to learn required business systems
• Ticketing, event, or music industry experience a plus
• Comfortable working in-office 5 days a week
ABOUT 237 GLOBAL
237 Global is a tech, services, and VIP company focused on super-serving fans of musicians, athletes, and influencers. As a leading creator-tech business focused on revolutionizing the way A-list celebrities engage with their fans, 237 Global curates both virtual and in-person VIP experiences for their clients, as well as develops custom apps for creators, artists, and athletes.
237 Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training