We're looking for exuberant, friendly, proactive people who can help us exemplify the Sweetwater Difference, every day, on a face-to-face basis. This job does involve some nights and weekends, so please keep that in mind while applying.

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Job Responsibilities

• Proactively greet & engage walk-in customers as they enter, move through, and exit the store.
• Provide personalized & friendly service that reflects the Sweetwater Difference and builds lasting customer relationships.
• Facilitate in-store sales transactions, including accessories and entry-level product purchases.
• Advise customers on order status; process returns, exchanges, trades, and rentals.
• Help maintain a clean, organized, and welcoming retail environment, including restocking, merchandising, and setup of displays.
• Partner with Music Store Sales Engineers and store team members to ensure a positive customer experience and meet sales goals.
• Foster a friendly and enthusiastic work environment through professionalism, communication, and mutual respect.
• Continuously develop sales skills, and product knowledge, through industry-leading training resources, and access to the largest selection of music gear & audio equipment in the world.
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Qualifications

• Dynamic and outgoing personality
• Foundational to intermediate knowledge of music instruments and pro-audio
• Stellar communication skills both verbal and written
• Dedication to top-notch customer service
• Enthusiastic about music instruments & technology
• Experience in retail sales, service industry, or other high level front-facing customer service, is a big plus
Sweetwater "Ideal" Team-Player

• WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
• Get Things Done - Great work ethic and moves with a sense of urgency
• Obsesses over the Details – committed to paying attention to the details
• Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better
• Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey