Warner Music is looking for an experienced person to work in the ticketing and live section of its growing Warner Music Experiences business. The Senior Manager, International Ticketing and Experiential Marketing will work alongside labels, artist management and various WMX teams to implement and execute thoughtful, custom products and experiences. This will include ticket presales, VIP/merchandise programs and leveraging deals with ticket agents to offer music and merchandise alongside event tickets. Reporting into the Director, International Ticketing and Experiential Marketing, you will be part of a fast paced and exciting growth area of the business.

This role offers significant opportunities to showcase creativity in developing and designing campaigns.

In this position, you will play a critical role in pitching not only ticketing and VIP/merchandise programs, but wider offerings to existing WMG artists/mgmt as well as non-WMG entities.** **

**Here you'll get to: **

• Plan, budget, set up and manage campaigns including pre-sales, packages, upsells and ballots Develop, maintain and nurture relationships with internal labels, artist management, promoters, booking and ticket agents
• Work with WMG territories to maintain understanding of all local requirements, preferences and trends Assist in monitoring our customer service inbox, ensuring VIP customers receive a response within 48 hours
• Liaise with ticket agents to ensure all campaigns are managed in a timely, efficient manner
• Work alongside eCommerce Store Managers for campaigns and platform uploads
• Work with the Merchandise team to collect quotes and place orders for package merchandise production, as well as ensuring timely delivery
• Collate final figures and costs for finance to settle with artist/mgmt. within an acceptable timeframe Report sales figures regularly to all stakeholders, readdressing marketing where necessary
• Be responsible for general administration for VIP and ticketing
**About you: **

• Ideal candidate will have minimum of 6-7 years' experience in the ticketing and live music industry (experience working directly with artist managers, booking agencies, and promoters is preferred) Existing live event industry relationships
• Knowledge of UK, Europe and ROW markets
• Excellent attention to detail
• Excellent communication skills and ability to convey information efficiently
• Project management skills
• Problem-solving skills
**We'd love it if you also had: **

• Experience working within a record label environment